AI Chatbots are taking over the market with its omnipresence across various sectors of industries today. Chatbots have single-handedly contributed to lead collection and additional revenue generation. Remember those times when people would talk about how complex chatbots were to build? Why has everyone stopped talking about creating chatbots from scratch now?
Well, what comes with a fast-paced world is a faster need for ease in building and operating technology. To build a bot manually has its advantages - such as not having the need to opt for a third-party developer. However, using a platform guarantees your company with a reliable, powerful chatbot every time.
Why people are not opting for building or creating chatbots from scratch
So what makes Chatbot platforms better than manually building bots?
The benefits availed by chatbot builders are many. Now you don’t need to be a programmer or be a certified coder to make chatbots. You can simply just drag and drop from a set of pre-defined functionalities, with some scope to modify and customize them for your specific business objectives. The key aspects- Machine learning and Natural Language Processing have already been embedded into these ai bots, so all you have to do is- create a conversational flow and tasks that you want to automate. It’s "simpler, faster, cheaper, reliable", and future-proof.
Now at Instant Web, we offer:
To know more about the differences between building a chatbot from scratch and opting for chatbot software, read our last blog.